Customer Experience
YA-CX-039
Executive Programme in Customer Retention
A 10-day executive programme focused on developing practical capability in customer retention to strengthen service qu...
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Specialised Programmes
Online Training
Live digital delivery with the same academic polish, interaction, and executive outcomes as our face-to-face programmes.
Programmes
1000Delivery Tone
Premium and structuredAudience
Enterprise and executiveFocus
Live Digital Delivery
Customer Experience
Customer Experience
YA-CX-040
Customer Retention for Experience Improvement
A 5-day executive programme focused on developing practical capability in customer retention to strengthen service qua...
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Customer Experience
YA-CX-041
Customer Insight Analysis and Service Excellence
A 10-day executive programme focused on developing practical capability in customer insight analysis to strengthen ser...
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Customer Experience
YA-CX-042
Advanced Customer Insight Analysis for CX Leaders
A 5-day executive programme focused on developing practical capability in customer insight analysis to strengthen serv...
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Customer Experience
YA-CX-043
Customer Insight Analysis and Customer Loyalty
A 5-day executive programme focused on developing practical capability in customer insight analysis to strengthen serv...
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Customer Experience
YA-CX-044
Executive Programme in Customer Insight Analysis
A 10-day executive programme focused on developing practical capability in customer insight analysis to strengthen ser...
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Customer Experience
YA-CX-045
Customer Insight Analysis for Experience Improvement
A 5-day executive programme focused on developing practical capability in customer insight analysis to strengthen serv...
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Customer Experience
YA-CX-046
Experience Measurement and Service Excellence
A 10-day executive programme focused on developing practical capability in experience measurement to strengthen servic...
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Customer Experience
YA-CX-047
Advanced Experience Measurement for CX Leaders
A 5-day executive programme focused on developing practical capability in experience measurement to strengthen service...
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Customer Experience
YA-CX-048
Experience Measurement and Customer Loyalty
A 5-day executive programme focused on developing practical capability in experience measurement to strengthen service...
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Customer Experience
YA-CX-049
Executive Programme in Experience Measurement
A 10-day executive programme focused on developing practical capability in experience measurement to strengthen servic...
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Customer Experience
YA-CX-050
Experience Measurement for Experience Improvement
A 5-day executive programme focused on developing practical capability in experience measurement to strengthen service...
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