The Course Content
Day One: What are Contracts and how are they Created?
The need for contractual relationships
What is needed to create a valid contract? Ingredients and formalities
Authority and agency
The tender process
Alternative sourcing
Making contracts enforceable – with particular emphasis on the international context
Day Two: The Structure of Contracts
Form of Agreement
Hierarchy of Terms and Conditions
Different contractual structures
Traditional and new
Risk and Title (ownership) in international trade - When does it transfer?
Notices and other formalities
Which law and which courts?
Day Three: Collateral Documents
Securitising performance obligations
Bonds and guarantees
Parent company guarantees
Letters of intent, comfort or awareness
Insurance policies
Assessing the need for financial security
Day Four: Change and Variation
Changes to Contract documents
Assignment/Novation explained and distinguished
Variation clauses and changes to the scope of work
Claims – what they are and how they arise
Delay and disruption
Force majeure
Day Five: Resolving Disputes
Conflict avoidance and tiered dispute resolution clauses
Negotiation
Litigation
Arbitration
Mediation, ENE and new best practices in dispute resolution and management
Final questions and review
1.Modern office management:
its role, its components.
2.Modern office management functions and responsibilities.
3.Effective communication and its role in performance effectiveness.
4. The concept and importance of administrative communications.
5. Different types of communication and methods of communication.
6.Communication constraints and ways to address them.
7.Secretarial and office management ethics and behaviours.
8. The art of talking, listening and the art of using the phone.
Unit II:
1.Etiquette rules, etiquette and handling methods of dealing with difficult patterns.
2.Time planning and prioritization of work.
3.Skills and arts follow-up to the Director's work.
4.Computer and its use in secretarial and office management.
5. Using the computer to save and retrieve data and information.
6. Electronic archive: its concept, its importance, ways to set up and its uses
Unit III:
1.Preparation and organization of agendas and schedules through computer.
2.Follow-up work, preparation and implementation of meetings, committees and correspondence via computer.
3. Practical status through Outlook on conducting internal communication and follow-up processes.
4. Internet and its uses for secretarial work and office management.
5. How to handle databases for office management. 6.Learn about search methods and quick query in databases
Unir IV:
1.How to prepare reports using electronic forms.
2.How to keep databases confidential and prevent access to them.
3. Prepare for time planning and distribution of roles and responsibilities.
4.Practical status through Outlook on managing manager appointments.
5. necessary steps to maintain the skills acquired by the programme. 6.Preparation of the operational plan to
transfer the skills acquired to the realities of practical application.
Module V:
1.Modern Thinking in Management Technology's 2.Impact on Human Performance
3.Tasks required for successful coordination and administrative follow-up
4. The importance of coordination and follow-up of work in the modern institution
5.elements and systems of coordination and administrative follow-up
6.Measures of the effectiveness of administrative
7.The role of administrative coordination and follow-up among departments in modern management.