The
Course Content
Module
1: The Complete Course on Management
Day
One: The Foundation of Management
Management
demands courage
The
first step: managing self
Employing
the right management style ate right time
Accepting
responsibility
Accentuating
the positive
Having
the courage to turn your ideas into action
Day
Two: Dealing with Workplace Conflict
Defining
organisational conflict
Understanding
the causes of conflict
The
Thomas-Kilman Conflict Mode Instrument
Managing
individual differences
Managing
conflict for productive outcomes
The
creative benefits of productive disagreement
Day
Three: Managing Organisational Improvement
Focusing
on continuous improvement
Diagnostic
tools for organisational/team appraisal
Organisational
culture and its impact
Overcoming
and managing resistance to change
Coping
with risk and risk avoidance
Measuring
the success of improvement efforts
Day
Four: Building and Leading the Motivated Teams
Characteristics
of effective teams
Characteristics
of ineffective teams
Managing
the factors affecting team performance
Empowering
team development
Utilizing
team diversity
Coaching
to enhancing team competence
Day
Five: Managing Problem-Solving Activity
Balancing
analytical and creative thinking
Effective
use of mind mapping
Capturing
the power of brainstorming
Unlocking
team potential
Treating
problems as challenges
Action
planning for future improvement
Module
2: The Complete Course on Leadership
Day
One : Leadership in a Dynamic, Global Environment
Perceptions
of Leadership
Managerial
leadership
The
leadership challenge: balancing strategy and culture
Leadership
in strategic thinking organisations
Understanding
the interrelated factors that impact change
Day
Two: Leadership in Organisational Excellence
Examining
different types of leadership
Building
cultures of organisational excellence
Growing
people who can build your organisation
Developing
the mind of Servant leader
Encouraging
consistency and commitment
Implementing
cultural ethics of integrity & hard work
Day
Three: The Communicating Leader
Communication:
the leader’s essential tool
Interpersonal,
open communication is two-way
Understanding
how interpersonal communication preferences differ
Communicating
empowerment techniques in leadership
Leaning
the psychology of Autonomous working groups
Communicating
and presenting with impact and passion
Day
Four : Leadership and Trusting Relationships
Successful
interpersonal interaction develops leaders with trust
Characteristics
of a leader’s interpersonal interaction
Emotional
intelligence: using emotions productively
Individual
strengths and challenges of each interpersonal styles
Utilising
diverse interaction styles productively
Building
the capacity for trust
Day
Five : Leadership Building the Innovative Responsive
Environment
Building
an environment of innovation and improvement
Understanding
problems inherent with change and transition
Leading
others through critical change initiatives
Developing
a personal change plan
Leadership
in action: a personal intuitive approach
Leadership
review of essential qualities
Why
Choose this Training Course?
This
Master Class in Management & Leadership training course
gives a comprehensive overview of the principles
and practices of management
and leadership. It builds on the tenet that good management is the
foundation
of organisational success and progresses to consider the transitional skills
and competencies
that make great leaders. Central to the training course is the
belief that we can all lead effectively
through a reflection of our personal style
and experiences aligned with a commitment to engage those we
lead.
Communication, collaborative practice and customer focus emerge as key themes
but these are
underpinned by the essential notion that successful practice
requires passion and a commitment to people
development. This will provide an
‘MBA level’ experience in terms of content, instruction, discussion and
team
exercises.
This
training course will feature:
Psychometric
assessment of personal managerial and leadership style
Productive
and empowering leadership techniques for peak
performance
In-depth
examination of the key issues of people leadership and
organizational excellence, conflict
“Managerial
Leadership”
a concept for career transition and progression
Building
a future personalized agenda for management and leadership
excellence
The
Structure
This
comprehensive training course consists of two modules which
can be booked as a 5-Day training courses.
Module
1 - The Complete Course on Management
Module
2 - The Complete Course on Leadership
What
are the Goals?
By
the end of this York British Academy training course, participants
will be able to:
Appraise
their managerial/leadership style and its impact on others
Employ
a range of interpersonal skills to engage and empower
Generate
collaborate strategies for team and organisational
improvement
Select
and apply innovative techniques for problem solving and
continuous improvement
Articulate
the role of management and leadership in one’s business
Who
is this Training Course for?
This
training York British
Academy course is suitable for a wide range of professionals, but will
greatly
benefit:
Existing
leaders and managers seeking to rejuvenate their practice
Management
professional seeking leadership roles
High
potential and future leaders
Leaders
and managers implementing change programmes
Technical
professionals undertaking managerial/leadership positions