Module 1: The Complete Course on ManagementDay One: The Foundation of ManagementManagement demands courageThe first step: managing selfEmploying the right management style ate right timeAccepting responsibilityAccentuating the positiveHaving the courage to turn your ideas into action Day Two: Dealing with Workplace ConflictDefining organisational conflictUnderstanding the causes of conflictThe Thomas-Kilman Conflict Mode InstrumentManaging individual differencesManaging conflict for productive outcomesThe creative benefits of productive disagreement Day Three: Managing Organisational ImprovementFocusing on continuous improvementDiagnostic tools for organisational/team appraisalOrganisational culture and its impactOvercoming and managing resistance to changeCoping with risk and risk avoidanceMeasuring the success of improvement efforts Day Four: Building and leading the motivated teamsCharacteristics of effective teamsCharacteristics of ineffective teamsManaging the factors affecting team performanceEmpowering team developmentUtilizing team diversityCoaching to enhancing team competence Day Five: Managing Problem-Solving activityBalancing analytical and creative thinkingEffective use of mind mappingCapturing the power of brainstormingUnlocking team potentialTreating problems as challengesAction planning for future improvement Module 2: The Complete Course on LeadershipDay Six: Leadership in a Dynamic, Global EnvironmentPerceptions of LeadershipLeadership is learning: the crucible experienceManagerial leadershipThe leadership challenge: balancing strategy and cultureLeadership in strategic thinking organisationsUnderstanding the interrelated factors that impact change. Day Seven: Leadership in Organisational ExcellenceOrganisation type and leadership developmentBuilding cultures of organisational excellenceQuestioning the ‘status quo’: innovation or adaption?Role model leadership through personal executionCustomer focused leadershipImplementing a new culture: creating rich innovative pictures Day Eight: The Communicating LeaderCommunication: the leaders essential toolInterpersonal, open communication is two-wayUnderstanding how interpersonal communication preferences differCommunicating empowerment techniques in leadershipGreat leaders listen: active listening techniquesCommunicating and presenting with impact and passion Day Nine: Leadership and Trusting RelationshipsSuccessful interpersonal interaction develops leaders with trustCharacteristics of a leader’s interpersonal interactionEmotional intelligence: using emotions productivelyIndividual strengths and challenges of each interpersonal stylesUtilising diverse interaction styles productivelyBuilding the capacity for trust Day Ten: Leadership Building the Innovative Responsive EnvironmentBuilding an environment of innovation and improvementUnderstanding problems inherent with change and transitionLeading others through critical change initiativesDeveloping a personal change planLeadership in action: a personal intuitive approachLeadership review of essential qualities
Why Choose this Training Course?This intensive 10-day training course gives a comprehensive overview of the principles and practices of management and leadership. It builds on the tenet that good management is the foundation of organisational success and progresses to consider the transitional skills and competencies that make great leaders. Central to the training course is the belief that we can all lead effectively through a reflection of our personal style and experiences aligned with a commitment to engage those we lead. Communication, collaborative practice and customer focus emerge as key themes but these are underpinned by the essential notion that successful practice requires passion and a commitment to people development.This York Britishtraining course will feature:Psychometric assessment of personal managerial and leadership styleProductive and empowering leadership techniques for peak performanceIn-depth examination of the key issues of people leadership and organizational excellence, conflict“Managerial Leadership” a concept for career transition and progressionBuilding a future personalized agenda for management and leadership excellenceThe StructureThis comprehensive York Britishtraining course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.Module 1 - The Complete Course on ManagementModule 2 - The Complete Course on LeadershipWhat are the Goals?By the end of this York Britishtraining course, participants will be able to:Appraise their managerial/leadership style and its impact on othersEmploy a range of interpersonal skills to engage and empowerGenerate collaborate strategies for team and organisational improvementSelect and apply innovative techniques for problem solving and continuous improvementArticulate the role of management and leadership in one’s businessWho is this Training Course for?This York Britishtraining course is suitable to wide range of professionals, but will greatly benefit:Existing leaders and managers seeking to rejuvenate their practiceManagement professional seeking leadership rolesHigh potential and future leadersLeaders and managers implementing change programmesTechnical professionals undertaking managerial/leadership positionsHow will this Training Course be Presented?This York Britishtraining course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a combination of presentations, group exercises, videos and class discussions in order to examine in an in depth fashion all the elements of the course content. The emphasis will be on creating an in depth appreciation and understanding of the art of management. Activities, hands-on interactions, group participation, videos, role-playing and case studies are used to highlight concepts taught and allow participants to practice the material