The Course Content
Day One: Theories of Risk & Disasters
Theories of crises
Types of Crises (Related to different types of Hazards)
What Is Crisis Management
MITIGATE – PLAN – RESPOND – RECOVER
Systems ideas and risks
Health and safety management
The management of organizational risks
Safety culture
Case studies
Day Two: Crises Management Principles
An Introduction to Crisis Management
The elements of crisis management
Crisis Technology and Analytics
Mitigate potential hazards caused by natural and human-induced disasters
Crisis Management and Decision-making
Stakeholders and parties involved in during emergencies
Ethics in a Crisis
Conducting Risk/Hazard/Vulnerability Assessment
Day Three: Risk Management Principles
Difference between Risk Management & Risk Assessment
Hazard Analysis and Disaster Planning
The importance of risk management
Management of organizational risk culture
Risk communications
The business impact analysis
Business continuity planning
Day Four: Crisis Management Team Formation & Operations
Levels of command and Formation of the crisis management team
Command and Control
CMT roles & responsibilities
Incident Management Team (IMT) roles & responsibilities
Emergency Response Team (ERP) roles & responsibilities
CMT operations
Liaison with the emergency services
Communication with the public before, during and after a crisis
Maintaining Organization Reputation
Day Five: Contingency Planning, Emergency Response & Damage Control Process
Developing plans and strategies to help organizations prepare, respond and recover from disasters.
Managing Low-Intensity Crises
Integrated Emergency Management
Disaster Inquiries
Damage Control & Disaster Risk Reduction
Most Hazardous Emergency Scenario
Establish and maintain Medical Emergency Response (MER) Plans
ER reports and documentation content (forms/ checklists)
Training & Competency (The different types of Training and Drills)
Case Study (Fire & Evacuation at Workplace)