The Course Content
Day One: Development Strategy & Digital Learning
-Importance of Strategic Organisational Development to business success
-Defining the Learning Organisation
-Aligning development to meet business objectives
-The impact of Digital Learning: on line, E-learning and AI Long-term planning for future skills and competences
-Quality training and development standards: ISO 9000; ISO29993:2017
Day Two: Design and Alignment of Development Interventions
-Conducting Training Needs Analysis (TNA): methods and principles
-Digital Learning: interventions and measurement
-Alignment of development to achieve high quality learning
-Learning measurement metrics: objective and outcome criteria
-Measuring and analyzing blended learning solutions
-Practical Case Study: digital learning v traditional classroom
Day Three: Evaluation Models and Methods
-The importance of evaluating development solutions
-Evaluation models of training and development
-Kirkpatrick and Phillips Models of Evaluation
-Levels of evaluation for ROI: classroom and digital learning
-Utilising key stakeholders and line management
-Practical Evaluation Case Study
Day Four: Measuring, Quantifying and Calculating ROI Impact
-Development Budget planning: factors and structure
-Understanding Cost / Benefit Analysis impact
-Importance of ROI: traditional and digital learning
-Measuring and calculating ROI: methods and models
-Measuring and quantifying the intangible impacts
-Practical ROI Case Study: traditional and digital learning
Day Five: Creating the Business Case using ROI Data
-Review of Case Study: lessons learnt
-Preparing the ROI data and metrics
-Using the correct communication methods and channels
-Structuring the Business Case for ROI and training
-Presenting the Business Case to key stakeholders
-Summary and Next Steps