The Course Content
Day One: Understanding Supply Chain Leadership Principles
Principles of effective leadership
Appreciate own leadership strengths and limitations
Types of leadership styles: controlling & empowering styles
Balancing conflicting stakeholder demands
What does your organisation want from you?
Leadership behaviour flexibility
Day Two: Personal Effectiveness, Motivating and Setting Objectives
Understanding yourself and the Supply Chain environment
Motivating colleagues
Setting personal and team objectives
Managing performance
Finding and using time effectively
Building morale to achieve goals
Day Three: Communication, Influence and Conflict Management
Communication channels
The importance of effective listening skills in the Supply Chain
Techniques to manage your emotions
Persuasion and negotiation: the keys to personal influence
How to manage conflict assertively
Day Four: Building High Performance Teams
How high-performing teams work
Identifying Team Roles
Teams in Practice: Team Building Exercise
How to achieve team cohesiveness
Identifying members’ developmental needs
Building and Sharing a Supply Chain Vision
Day Five: Empowering Others to Succeed
What does an empowering leader do?
Tips for empowering employees
How to delegate successfully
Strategies to become an empowering leader
Empowerment in conflict management
Developing an action plan