The Course Content
Day One: Why Emotional Intelligence (EI)Matters
What is Emotional Intelligence (EI)?
EI Competencies for Finance Professionals
Understanding yourself and others
Assessing your own EI
Using the Jo-Hari Window for self-awareness
Day Two: Transiting from a Finance Professional to People Manager
The role of the Finance Professional
From financial expert to leader
The difference between managing and leading
Transformational leadership explored
The unique needs of the Finance Professional as a leader
Day Three: Improving your EI Competency as a Finance Professional
Understanding the psychology of people
Improving your own EI
Practical ways to improve your EI
EI as a Finance Professional
Career development SWOT
Day Four: Using EI as a Finance Professional
Giving feedback using EI methods
Cross-cultural issues
Practical skills in listening
Using open and closed questions
Being EI online
Day Five: Developing Your Skills in EI
Understanding motivation
Motivating yourself and others
Using EI with your team
Avoiding the dangers of groupthink
Personal action planning