The Course Content
Day One: Introduction to Contract Management
What is Effective Contract Management and why do we need it?
The causes and effects of contract failure
Analysis of the Contract requirements
Defining the Job to be done – specifications and the scope of work
Key Players in Contract Management
Day Two: Managing Contract Risks
Identifying risks affecting time, cost and quality
Responses to risk
Contract Types and how they manage risk
Important contract clauses about risk
Using Bonds and guarantees
Contract templates: FIDIC, NEC and other standard models
Day Three: Establishing the Framework for Contract Performance
Building a relationship for supplier performance
Motivational techniques – carrots and sticks
Contractor warranties
Monitoring service performance
Service Level Agreements
Tools and techniques for contract default
Day Four: Best Practices around Price and Cost issues
Setting the supplier’s agenda on costs and prices
Cost and Price analysis methods
Using economic price adjustment techniques
Price transparency and cost breakdowns
Managing the financial impact of contract variation
Negotiation techniques for improving value for money
Day Five: Contract Management and Administration
Handling contractor claims
Operating the liquidated damages clause
Preventing or resolving disputes
Handling defect liability and retention sums
Contract administration tasks from award to close out
Contract termination and handover