The Course Content
Day One: HR in Context – Policies
Where is HR going?
The Context for HR
HR on the global stage
Nationalisation – public versus private organisation
Overview of HR’s role & relationship with other functions
The importance of policies - writing & using them
Day Two: Employee Relations - Employee Involvement
Employee Relations
Internal Communications
Consultation & Suggestion Schemes
Employee Attitude Surveys
Employee Assistance Programmes
Union Recognition
Day Three: Recruitment & Selection
Understanding external labour market & demographics
Recruitment & Selection
Employer of Choice
Social Media, Websites and Recruitment
Handling Redundancy
Retention & Exit Interviews
Day Four: Learning & Development
Importance of Learning & Development
Leadership & Management Development
Talent Management
Coaching & Mentoring
International Assignments
Succession Planning
Day Five: Performance Management & Reward
Performance Management & Appraisals
Competency Frameworks
Financial Reward & Salary Scales
Job Evaluation
Bonuses, Incentives & Overtime