The Course
Content
Module 1: The Complete Course on
Management
Day One: The Foundation of Management
Management demands courage
The first step: managing self
Employing the right management style
ate right time
Accepting responsibility
Accentuating the positive
Having the courage to turn your ideas
into action
Day Two: Dealing with Workplace
Conflict
Defining organisational conflict
Understanding the causes of conflict
The Thomas-Kilman Conflict Mode
Instrument
Managing individual differences
Managing conflict for productive
outcomes
The creative benefits of productive
disagreement
Day Three: Managing Organisational
Improvement
Focusing on continuous improvement
Diagnostic tools for
organisational/team appraisal
Organisational culture and its impact
Overcoming and managing resistance to
change
Coping with risk and risk avoidance
Measuring the success of improvement
efforts
Day Four: Building and Leading the
Motivated Teams
Characteristics of effective teams
Characteristics of ineffective teams
Managing the factors affecting team
performance
Empowering team development
Utilizing team diversity
Coaching to enhancing team competence
Day Five: Managing Problem-Solving
Activity
Balancing analytical and creative
thinking
Effective use of mind mapping
Capturing the power of brainstorming
Unlocking team potential
Treating problems as challenges
Action planning for future
improvement
Module 2: The Complete Course on
Leadership
Day One : Leadership in a Dynamic,
Global Environment
Perceptions of Leadership
Managerial leadership
The leadership challenge: balancing
strategy and culture
Leadership in strategic thinking
organisations
Understanding the interrelated
factors that impact change
Day Two: Leadership in Organisational
Excellence
Examining different types of
leadership
Building cultures of organisational
excellence
Growing people who can build your
organisation
Developing the mind of Servant leader
Encouraging consistency and
commitment
Implementing cultural ethics of
integrity & hard work
Day Three: The Communicating Leader
Communication: the leader’s essential
tool
Interpersonal, open communication is
two-way
Understanding how interpersonal
communication preferences differ
Communicating empowerment techniques
in leadership
Leaning the psychology of Autonomous
working groups
Communicating and presenting with
impact and passion
Day Four : Leadership and Trusting
Relationships
Successful interpersonal interaction
develops leaders with trust
Characteristics of a leader’s
interpersonal interaction
Emotional intelligence: using
emotions productively
Individual strengths and challenges
of each interpersonal styles
Utilising diverse interaction styles
productively
Building the capacity for trust
Day Five : Leadership Building the
Innovative Responsive Environment
Building an environment of innovation
and improvement
Understanding problems inherent with
change and transition
Leading others through critical
change initiatives
Developing a personal change plan
Leadership in action: a personal
intuitive approach
Leadership review of essential
qualities
Why
Choose this Training Course?
This
Master Class in Management & Leadership training course
gives a comprehensive overview of the principles
and practices of management
and leadership. It builds on the tenet that good management is the
foundation
of organisational success and progresses to consider the transitional skills
and competencies
that make great leaders. Central to the training course is the
belief that we can all lead effectively
through a reflection of our personal style
and experiences aligned with a commitment to engage those we
lead.
Communication, collaborative practice and customer focus emerge as key themes
but these are
underpinned by the essential notion that successful practice
requires passion and a commitment to people
development. This will provide an
‘MBA level’ experience in terms of content, instruction, discussion and
team
exercises.
This
training course will feature:
Psychometric
assessment of personal managerial and leadership style
Productive
and empowering leadership techniques for peak
performance
In-depth
examination of the key issues of people leadership and
organizational excellence, conflict
“Managerial
Leadership” a concept for career transition and
progression
Building
a future personalized agenda for management and leadership
excellence
The
Structure
This
comprehensive training course consists of two modules which
can be booked as a 5-Day training
courses.
Module
1 - The Complete Course on Management
Module
2 - The Complete Course on Leadership
What
are the Goals?
By
the end of this York British Academy training course, participants
will be able to:
Appraise
their managerial/leadership style and its impact on others
Employ
a range of interpersonal skills to engage and empower
Generate
collaborate strategies for team and organisational
improvement
Select
and apply innovative techniques for problem solving and
continuous improvement
Articulate
the role of management and leadership in one’s business
Who
is this Training Course for?
This
training York British
Academy course is suitable for a wide range of professionals, but will
greatly
benefit:
Existing
leaders and managers seeking to rejuvenate their practice
Management
professional seeking leadership roles
High
potential and future leaders
Leaders
and managers implementing change programmes
Technical
professionals undertaking managerial/leadership positions