CPHRM Exam Preparation Training

This programme supports healthcare risk professionals preparing for CPHRM examination requirements while strengthening the practical judgement needed to support safe, accountable, and resilient care environments.\n\nDelegates examine risk, patient safety, claims, finance, legal and regulatory considerations, communication, and system improvement through realistic healthcare scenarios and structured examination practice.

• Gain a sharper working understanding of human resources and people development and where it affects performance, risk, or service quality.
• Practise the subject through realistic cases, focused discussion, and practical tools.
• Improve confidence in decisions, communication, and implementation around the topic.
• Leave with practical actions that can be adapted for teams, departments, projects, or client-facing work.

• Explain key healthcare-risk, patient-safety, governance, and compliance principles.
• Evaluate claims, legal, regulatory, finance, and operational-risk scenarios.
• Apply reporting, investigation, communication, and improvement methods.
• Strengthen judgement when responding to CPHRM-style examination questions.
• Develop an individual readiness plan for continued examination preparation.

• Healthcare risk managers and patient-safety professionals.
• Quality, compliance, clinical-governance, and assurance professionals.
• Healthcare administrators and operational leaders.
• Professionals preparing for CPHRM examination requirements.

Instructor-led domain review, healthcare risk cases, patient-safety scenarios, facilitated discussion, timed practice questions, knowledge checks, and readiness planning.

Core coverage includes:

- Healthcare risk-management foundations, governance, and patient safety. - Claims, litigation awareness, documentation, and communication. - Finance, insurance, and risk-financing considerations. - Legal, regulatory, accreditation, and compliance contexts. - Clinical and operational risk, investigations, reporting, and improvement. - Scenario interpretation and examination-readiness techniques.

Diagnostic quiz, daily domain checks, healthcare scenario activities, timed practice, mock assessment, and individual gap analysis.

Participants who successfully complete the York British Academy programme and its internal assessment receive the Professional Achievement Certificate issued by York British Academy.\n\nThis is an independent CPHRM examination preparation programme. The CPHRM credential is awarded only by the relevant external awarding body subject to its published eligibility and examination requirements.\n\nYork British Academy does not issue the CPHRM credential.